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Eye care professionals can order Alcon products (IOLs and surgical consumables, or contact lenses and vision care products), easier and faster. Anytime, day or night, you can:

Order online 24/7

  • Place orders at your convenience – any time, any day.
  • View inventory availability and pricing at order checkout.

View orders, order status & shipment tracking

Access visibility to order information

  • View new orders, regardless of how the order was received (online, fax, phone)
  • View order status
  • View order history
  • Track order shipments
  • Reorder items from a previous order

Access and download Invoices and Statements

Save time by viewing and printing invoices and statements directly from myalcon Store.

Submit account inquiries using online forms

Submit RMA requests, product inquiries, account changes, or other support tickets to Alcon Customer Service at any time.

Browse the Alcon product catalog

View inventory availability and pricing at order checkout

Alcon SURGICAL customers can:

  • Bill & Replace Consignment IOLs
  • Bill Only Consignment IOLs
  • Direct Purchase IOLs
  • Order Surgical Consumables & Surgical Packs
  • View, sort, filter, print and download IOL consignment reports
  • View & download IOL usage reports

Alcon VISION CARE customers* can:

  • Order Contact Lenses and Lens Care products:
    • Direct to Office Contact Lenses – Trials and Revenue
    • Stock Orders – Trials and Revenue
    • Direct to Patient
    • Contact Lens Care products
  • Create and edit patient records

*Note: This online ordering system allows eye care professionals to order contact lenses and lens care products. Patients wishing to order contact lenses or lens care products should consult with their eye care professionals.


MyAlcon Pay provides 24/7 direct access to invoices, credits, statements, account details, and payments.  

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If you have questions about how easy it is to use myalcon Store to order your Alcon products online, you can request a demo below.


If you would like to open an Alcon credit account, complete this Customer Application Form. With an account, you can request access to digital resources and make purchases online.

To request more information about an ordering account for SURGICAL PRODUCTS, call

To request more information about an ordering account for CONTACT LENSES, call